The regulatory authorities adopted several measures in addressing the Global Financial Crisis. While increasing the capital base of banks and changing the leadership of banks were emphasized, increasing the capacity of the human side of enterprise received very scant attention. To achieve good health of financial institutions, the health of the business of bank customers must be the business of the business of banks as the value chains of bank customers are embedded in the value chains of banks. The emphasis on increasing the capital base of banks is no longer sufficient. The capital of banks could be rendered inadequate by inadequate managers. As a long term measure towards resolving the cr
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