The general decline in service delivery by local authorities in Zimbabwe and the numerous cases of water shortages, poor waste disposal, job actions by municipal workers and streams of sewage across towns inspired the researcher to carry out an in- depth evaluation of the significance of urbanization on local authorities as concerns of overpopulation have risen in many cities. The study covered the period June 2015 to December 2015 using Municipality of Chinhoyi as a case study. The study was based on descriptive research design. The targeted population were the residents of Chinhoyi. Simple random sampling technique was being employed in selection of respondents. Data was analysed using the
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