Affordable publication for maximum impact
Published Authors
Effect Of Total Quality Management Concept Application On Nigerian Telecommunication Industry Cost Of Services: A Case Study Of Imo Nitel Territory Owerri
This study is centered on the cost effect of Total Quality Management concept in Nigerian Telecommunication Industry. The Study adopted stratified random sampling technique in selecting one hundred and five manager level staff and learned regular customers of the organization. The instrument for data collection was questionnaire. The results show that Total Quality Management Concept application will have a decrease
