Factors Affecting Implementation Of The Balanced Scorecard In Public Institutions In Kenya: Lessons From Kenya Wildlife Services
The purpose of this study was to determine the factors affecting the implementation of the Balanced Scorecard (BSC) in Kenya Wildlife Service (KWS). KWS has implemented the BSC but has not fully reaped the benefits of the BSC because of several factors. The research design used in this study was descriptive in nature. Using stratified sampling, a sample of 113