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Effect Of Total Quality Management Principles On Internal Service Quality In Selected Public Universities In Kenya | Samson Kipngetich Kibii  | Researchjournali's Journal Of Management | Jul,2018  super premium
In Kenyan public universities, efforts have been made to utilize the criteria and standard of the ISO 9001:2008 certification as a means to achieve total quality in managing academic activities, however not much has been researched on it effect on internal service quality. The objective of this study was to

Effects Of Customer Relationship Management Practices On Bank's Profitability: The Case Of Bank Of Abyssinia, Ethiopia | Mesfin Lemma (Ph.D.)  Zenebework Ahmed  | Researchjournali's Journal Of Management | Jul,2018  premium
Business people started using the term Customer Relationship Management (CRM) since 20th century when the concept of marketing changed from transactional to relational. Nowadays CRM has the potential for achieving success and growth for organizations in the environment of stiff competition and rapid technological development. CRM enables organizations especially to

Environmental Scanning, A Strategic Tool For Competitive Academic Performance Of Secondary Schools In Kenya | Riungu Festus Kinyua  Dr Thomas A. Senaji, PhD  Dr Hellen Mugambi  | Researchjournali's Journal Of Management | Jul,2018
Education and knowledge play a critical role in ensuring survival of any nation in the global economy leading to emphasis on quality and outcomes of education systems. Strategic management is a management practice in organizations meant to ensure survival in modern competitive environment. The purpose of the study was to

Strategy Formulation, Positioning Process For Competitive Academic Performance In Secondary Schools In Kenya | Riungu Festus Kinyua  Dr Thomas A. Senaji, PhD  Dr Hellen Mugambi  | Researchjournali's Journal Of Management | Jul,2018
Education and knowledge play a critical role in ensuring survival of any nation in the global economy leading to emphasis on quality outcomes of education. Strategic management is a major managerial practice for any organization’s survival in the modern competitive operating environment. The purpose of the study was to establish

Firm-specific Challenges In Export Performance: The Case Of Almeda Textile And Messebo Cement, Ethiopia | Mesfin Lemma (Ph.D.)  Kidane Teklehaimanot (MBA)  | Researchjournali's Journal Of Marketing | Jul,2018  premium
This case study aims to scrutinize firm-specific challenges in export performance. The research uses qualitative approach following the perspective of resource-based view of companies. It embraces and independently analyses the production capability, management attitude towards export market and the level of knowledge and skill. The result of the analysis of

Analysis Of Challenges In The Private Sector Pharmaceutical Import And Distribution Channel In Ethiopia | Mesfin Lemma (Ph.D.)  Betty Bethlehem Abera (MBA)  | Researchjournali's Journal Of Marketing | Jul,2018  premium
The healthcare system in Ethiopia is highly dependent on imported medicines to meet the pharmaceutical needs of its citizens. The purpose of this research is to identify the major challenges in the private sector pharmaceutical import and distribution channel in Ethiopia. Approaches for ensuring continuous availability of quality medicines are

Multivariate Transfer Function Modeling. An Application | Nwafor Godwin O.  Etuk Ette H.  Emeka Amos  | Researchjournali's Journal Of Mathematics | Jul,2018
The study multivariate transfer function modelling of major economic indicators in Nigeria from the period of 1981 to 2015 stands out to analyse the micro time series variables of quarterly data via the multivariate transfer function. The data was sourced from Central Bank of Nigeria for gross domestic product, currency

Assessment Of Level Of Compliance To Laboratory Safety In Secondary School In Kitui County, Kenya | Gongo E.S.A  Warutere P, N  Nguhiu P.N  | Researchjournali's Journal Of Public Health | Jul,2018
Laboratories are potentially dangerous work environment, often containing a wide variety of toxic, flammable, corrosive and reactive compounds that can cause accident if safety standards are not adhered to. The objective of the study was to determine the level of compliance to laboratory safety in secondary school science laboratories in

Kala-azar And The Associated Factors Influencing Health Care Seeking Among The Residents Of Baringo County, Kenya | John C. Macharia  Joshua M. Mutiso  Michael M. Gicheru  Isaac O. Ogwayo  George G. Ngatiri  | Researchjournali's Journal Of Public Health | Jul,2018  super premium
Background: Kala-Azar remains a major public health threat in Kenya. Despite the medical importance and public health impact of the disease in endemic areas, factors affecting healthcare seeking for the disease by the communities living in disease prone areas remain scarce. Healthcare seeking is a dynamic process that is influenced

Determinants Of Insecticide Treated Mosquito Nets Among The Households Of Vihiga Sub-county | Phyllis Ruth Nasirumbi  Consolate Awuor Okoth  | Researchjournali's Journal Of Public Health | Jul,2018  super premium
Insecticide Treated Mosquito Net (ITN) use is one of the primary malaria intervention recommended by the Kenyan government of Kenya through the Ministry of Health. Although several studies have been done with regards to ITN utilization, no study had been done to investigate the household factors that affect the utilization

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