As emerging markets race to join the digital revolution by virtue of the easy access to the internet and social media, they are fast being hijacked by cybercriminals who prey on the weak IT infrastructure with potential weaknesses. Developing countries such as Ghana, Nigeria, Kenya and Namibia that are years behind in technology have been catapulted into the 21st century by virtue of their increase in the adoption of easy access to the internet, social media, online banking, and e-commerce. E-commerce has numerous benefits which can go a long way to improve the value of client satisfaction in relation to client convenience but just as every coin has two sides
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