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Investigation Of The Determinants Affecting The Low Utilization Of E-procurement In Service Delivery In Civil Service In Kenya
The purpose of this study was to investigate the determinants of the low utilization of the e-procurement system in the Civil Service of Kenya. The study aim was addressed on the basis of three key specific objectives: To examine the factors that lead to the low utilization of e-procurement, evaluate the challenges that hinder the utilization of e-procurement and also explore the ways in which the utilization of e-procurement could be sustained in the Civil Service. The study was guided by the Technology Acceptance Model (TAT) which stipulates that emerging technologies cannot improve organizational effectiveness and performance unless the change is first accepted by the users. The researche
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